Support

Need help with Pixel Harbor? We're here to assist you.

Email Support

Email us with your account details and a description of the issue so we can help.

support@pixelharbor.io

General Inquiries

Questions about partnerships, enterprise plans, or other matters.

hello@pixelharbor.io

Helpful Resources

Terms of Service

Our terms and conditions

Privacy Policy

How we handle your data

Bot Information

About our PixelHarborBot crawler

Frequently Asked Questions

How do I get started?

Sign up for a free account, create a project, and add your first collection by entering your website URL. Review the discovered images, choose your operations and process your images.

What image formats do you support?

We accept JPEG, PNG, WebP, and GIF images. You can save a new revision in JPEG, PNG, WebP or AVIF with the Crop / Output Format controls.

How long are processed images stored?

Storage duration depends on your plan: Pay As You Go (7 days), Starter (1 months), Growth (3 months), Pro (1 year). You can download your processed images at any time during this period.

Can I request a data export?

Yes, you can request an export of all your data at any time. Contact us at support@pixelharbor.io and we'll provide your data within 30 days as required by GDPR.

How do I cancel my subscription?

You can cancel your subscription at any time from the Billing settings page. Your subscription will remain active until the end of the current billing period.